Privacy policy

We value the privacy of our users and process your personal data carefully, securely and transparently. In this privacy policy, we explain what data we collect, why we do so and how we protect it. Please read this policy carefully to be fully aware of how we work.

Responsibility

Ursus bv
Kunstdal 19A
9900 Eeklo
Belgium
Phone no: +32 9 218.17.89
E-mail: marketing@ursus.be
Company no: BE 0861.513.022

For questions about this privacy policy, please contact us at marketing@ursus.be.

Processing and storage of your data

URSUS bv may process personal data about you, because you use the services of URSUS bv and/or because you provide it to URSUS bv yourself when completing a contact form on the website and/or we obtain it from third parties. URSUS bv may process the following personal data:

  • Personal data: name, address, e-mail address, phone number, date of birth, etc.
  • Usage data: IP address, browser information, pages visited, time of visit, and other technical data.
  • Payment data: if you make a purchase, we process data such as payment method, account number (IBAN), and transaction details.
  • Communication data: information you provide through our marketing campaigns, contact forms or other means of communication (on- and off-line).
  • Applicant data: such as name, contact details, CV, cover letters, and other information you provide during the application process.

We do not keep your data for longer than necessary for the purposes for which it was collected or for as long as required by law. After that, your data will be securely deleted.

  • Applicant data will be kept for a maximum of 12 months after the end of the application process, unless you give permission to keep it longer for future vacancies.
  • The following data are kept of applicants: personal details, language, education, skills, previous employers and family situation. By extension, all information mentioned in the applicant’s CV.
  • The Personal Data collected and processed by URSUS bv in the context of job applications will be treated confidentially and will be used exclusively for the application procedures at URSUS bv.

URSUS bv does not process data that reveals your racial or ethnic origin, or political opinions, religious or philosophical beliefs, trade union membership, health or life data or sexual orientation, genetic data or biometric data.

How do we use your data?

Ursus bv processes personal data exclusively for the following purposes:

  • Delivering our products and services
  • Processing payments and orders
  • Improving our service and communication
  • For marketing purposes
    • Replenishing our databases (customers, prospects and contacts
    • Providing requested documentation and promotional materials
    • Registering purchased products
    • Promoting products and services by URSUS bv and its affiliates and brands
    • Sending newsletters and offers
    • Communicating personalized messages and actions based on collected information about your use of our websites, using cookies or similar techniques
    • To analyse and optimise the user experience on our website
  • Complying with legal obligations
  • Processing applications and assessing candidates for open positions

Who do we share your data with?

We only share your data with third parties if this is necessary for the performance of our services or if required by law. Third parties may include:

  • Payment service providers.
  • Delivery services.
  • IT service providers and hosting providers.
  • Marketing partners (only with your consent).

Legal basis for processing

We process your data on the following legal grounds:

  • Consent: e.g. for sending newsletters, where the sender always has the option to unsubscribe
  • Performance of an agreement: for example, for the delivery of products or services.
  • Legal obligation: e.g. tax law.
  • Legitimate interest: for example, to improve our services.

How do we protect your data?

We ensure that the privacy policy we implement when processing personal data is always sufficient, according to the current state of the art, to guard against unauthorised access, disclosure or loss. We work closely with our partners for this purpose.

URSUS bv takes appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access or disclosure.

Consider:

  • Encryption of sensitive data.
  • Restriction of access to personal data.
  • Regular security checks.

How long do we keep your data?

We will not keep your data for longer than necessary for the purposes for which it was collected or for as long as required by law. After that, your data will be securely deleted.

Applicant data: will be kept for a maximum of 12 months after the end of the application process, unless you give permission to keep it longer for future vacancies.

Viewing your data

You have the right to access, correct or delete your personal data at any time. You also have the right to object at any time to the processing of personal data. In that case, URSUS bv will stop processing personal data immediately, unless there are compelling and legitimate reasons that outweigh your interests, rights or freedoms, or for instituting, exercising or substantiating legal proceedings.

Personal data can be requested, viewed, corrected or deleted by sending an email to marketing@ursus.be.

These rights also apply to job applicants.
You also have the right to complain to the data protection authority.

Cookies

The URSUS bv website and the websites of its brands and services use cookies to improve your experience. Please see our cookie policy for more information on the use of cookies and how to manage your preferences.

Contact, complaints or comments

If for some reason you feel or have evidence that we are not handling your data correctly, you can report this to us at marketing@ursus.be. We will work together to find an appropriate solution.

For questions or requests regarding this privacy policy, please contact:

Ursus bv
Kunstdal 19A, 9900 Eeklo, Belgium
marketing@ursus.be
+32 9 218 17 89

Thank you for trusting our company. We are committed to protecting your data and remaining transparent about our privacy policy.